Logistics & Peace of Mind
Shipping & Returns Policy
All OKOMARK orders are dispatched and serviced directly through Amazon's premier logistics network for speed, security, and convenience.
Amazon Prime Shipping
- • Prime Members: Free 1-Day or 2-Day delivery on all eligible tools.
- • Standard Shipping: Free on orders over $35 for non-Prime members (3–5 business days).
- • Real-Time Tracking: Track delivery trucks via the Amazon app with live map updates.
- • Packaging: Shipped in eco-friendly protective Amazon boxes with reinforced corners.
30-Day Hassle-Free Returns
- • No-Questions-Asked: Return any unused or unsatisfactory item within 30 days of delivery.
- • Label-Free Drop-Off: Show your return QR code at UPS Stores, Whole Foods, or Kohl's locations.
- • Instant Refunds: Refunds process to your original payment method immediately upon drop-off scan.
- • Free Exchanges: Swap colors or request replacements instantly.
How to Initiate a Return on Amazon:
- 1Go to Your Amazon Orders: Log into your Amazon account and navigate to Your Orders.
- 2Select OKOMARK Item: Find the tool you wish to return and click Return or replace items.
- 3Choose Drop-Off Method: Select your nearest UPS Store, Whole Foods, or Amazon Locker to get your QR code with no box or tape needed.